"Consumer Assistant" service for filing complaints launched in Armenia - regulator
06.03.2026,
15:16
The "Consumer Assistant" tool has been launched in Armenia, announced Gegham Gevorgyan, head of the RA Commission for the Protection of Competition and Consumer Interests.
YEREVAN, March 6. /ARKA/. The "Consumer Assistant" tool has been launched in Armenia, announced Gegham Gevorgyan, head of the RA Commission for the Protection of Competition and Consumer Interests.
"If consumers have a problem, for example, if they are not accepting returns on purchased clothing or if the delivered item is defective, they can visit our website, competition.am, or call the Commission and fill out a simple complaint," Gevorgyan said yesterday live on Public Television.
According to him, the only requirement is that citizens present a receipt for the purchased item.
The regulator also noted that the complaint is immediately forwarded to the business sector, and if the problem is not resolved within 14 days, the Commission will take over its resolution.
"If consumers have a problem, for example, if they are not accepting returns on purchased clothing or if the delivered item is defective, they can visit our website, competition.am, or call the Commission and fill out a simple complaint," Gevorgyan said yesterday live on Public Television.
According to him, the only requirement is that citizens present a receipt for the purchased item.
The regulator also noted that the complaint is immediately forwarded to the business sector, and if the problem is not resolved within 14 days, the Commission will take over its resolution.
